LaGrange Medical Administrative StaffLaGrange Medical administrative staff

Meet the medical administrative staff at LaGrange Medical Center and Urgent Care. Norma is our front desk manager. Esmeralda is our receptionist, Crystal is our Occupational Health Manager, and Rick is our business manager.


Business Manager

Rick is LaGrange Medical Center’s business manager. Rick is responsible for the operations and administration of this medical practice. He affirms all four business components (primary care, urgent care, occupational health, and physical therapy) are running in a smooth and cohesive manner. He is the primary contact for insurance disputes and spends most of his valuable time behind the scenes.


Occupational Health Manager

Crystal is our Occupational Health Manager. She has been working in a clinical setting for over ten years. She is our resident expert on DOT guidelines and is also a certified specimen collector. She can make recommendations on pre-employment testing for new hires or guide you on drug testing guidelines. Crystal also verifies that employers, employees and insurance companies get all the required documentation they need.


Front Desk Manager

Norma has been with LaGrange Medical Center for over 10 years. Norma verifies your insurance, checks your co-pays and verifies your appointments. She is a multi-tasking master and will be one of the faces that greet you as you walk in the door. Ella Habla Espanol.



Gloria is another member of the LaGrange Medical Center team you see as you check in. She greets everyone with a smile on her face and wishes everyone well as they leave. Along with Norma, she also makes sure your check-in goes smoothly by setting up appointments, getting paperwork ready and helping with insurance issues. Ella Habla Espanol Tambien.